Hi,
1st, I moved this report from solved to open bug reports.
2nd, if the crashes are frequent, do they kill the game and drop to desktop?
Or does it hang first anywhere? Is it with existing / migrated character or new character from the running version?
3rd can you tell us you operating system, the version you’re running, the steam client version and if the steam updated you to 3.81, or are you still on 3.80?
The more information you can provide, better it helps the developers to get an idea what might be going on.